HARPER GLOBAL'S PRIVACY STATEMENT TRUSTe - Click to verify
Harper Global abides by the principles set forth in the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union. This site was last updated on 02/07/2007. For any inquiries or comments regarding Harper Global's privacy program or security initiatives, please contact:

Kelly Willett
Harper Global
9880 Westpoint Drive, Suite 100
Indianapolis, IN 46256

Phone: (317) 594-1500
Email: kelly@harperglobal.com

If you have any complaints regarding our compliance with the Safe Harbor you should first contact us. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at http://www.truste.org/consumers/watchdog_complaint.php, fax at 415-520-3420, or mail at Watchdog Complaints, TRUSTe, 685 Market Street, Suite 270, San Francisco, CA, USA 94105. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, see http://www.truste.org/consumers/watchdog_complaint.php or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.

 
1. Harper Global Overview
Harper Global is qualitative market research company based in the United States that conducts research worldwide. Qualitative research is conducted with a very small number of respondents, either in groups or individually and is used to gather initial respondent needs and obtain in-depth reactions to ideas and concepts. Harper Global conducts market research for a variety of pharmaceutical and health care related companies.

Harper Global is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.harperglobal.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Kelly Willett at T: (317) 594-1500 or kelly@harperglobal.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.

Harper Global is committed to the protection of personal and consumer data as modeled in its detailed privacy program and comprehensive security initiatives.

    1. Harper Global Overview
    2. Why and How Information is Collected and Used
    3. Security, Data Integrity and Enforcement
    4. Opt-Out and How to Contact Us

 
2. Why and How Information is Collected
Harper Global does not sell any personally identifiable information or process personal information in a way that is incompatible with the purposes for which it has been collected or subsequently authorized by the individual. Respondent information is collected off-line for limited internal purposes directly related to market research. Information is obtained only for contact/honorarium purposes associated with each market research study. At the completion of a market research study, individual information is "desensitized" and reported in an aggregated form for market research analysis. Third party companies utilized by Harper Global must follow and adhere to the same privacy and security measures set forth by Harper Global to ensure privacy and security of information at all times. Client and business contacts may choose to contact Harper Global via email for additional information. Harper Global will use this information to contact you about the services that you have expressed an interest. Clients and business contact may also receive service related information or product/profile updates as they apply to business development opportunities at Harper Global. Please note: Harper Global does have a first part cookie on its website, this is in place to track the number of hits to the web site and does not collect any other information.

Legal Disclaimer: Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

 
3. Security, Data Integrity and Enforcement
Harper Global has several security initiatives in place to protect personal information from loss, misuse, and unauthorized access, disclosure, alternations and destruction. All data is deemed reliable for its intended use, accurate, complete and current.

All information is stored in a secure, sealed physical environment with controlled entry. Harper Global has physical, electronic and procedural safeguards in place to protect collected data from natural and malicious activity.

 
4. Opt-Out and How to Contact Us
Pursuant to conducting market research, we may employ several methods to contact people for market research studies, including, but not limited to telephone calls, faxes and email invitations. At any time respondents have the option to limit the methods we use to invite participation in a market research study. If at any time your personally identifiable information changes, or you wish to opt-out of participation in future research, you may correct, update, delete or deactivate it by emailing kelly@harperglobal.com or by contacting us by telephone or postal mail using the contact information below. Additionally, if you would like to unsubscribe to any of Harper Global's promotional materials or you wish to change any contact information please use the same contact information and put unsubscribe newsletter in the subject. Harper Global will respond to your request to access or delete personal information within 30 days as is required under the EU Safe Harbor program.

If at any point you have any questions or comments regarding Harper Global's privacy program or security initiatives please contact:

Kelly Willett
Harper Global
9880 Westpoint Drive, Suite 100
Indianapolis, IN 46256

Email: kelly@harperglobal.com

NOTE: If at any point we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a notice on our homepage.